Privacy Policy for Khelraja
1. Introduction:
Welcome to Khelraja! Your privacy is important to us, and we are committed to protecting your personal data in compliance with India’s Digital Personal Data Protection Act (DPDP Act). This Privacy Policy outlines how we collect, use, and protect your information.
2. Data Controller Information:
Khelraja is the data controller responsible for the processing of your personal data. For any inquiries, please contact our Data Protection Officer at [DPO Email Address].
3. What Data We Collect:
Personal Identification Data:
- Name
- Date of Birth
- Email Address
- Phone Number
- Copies of Aadhaar/PAN Card
Financial Data:
- Transaction History
- Payment Method Details (e.g., UPI VPA)
Technical Data:
- IP Address
- Device Information
- Browser Type
- Location Data
Usage Data:
- Login Times
- Games Played
- Pages Visited
4. How and Why We Use Your Data (Legal Basis):
| Purpose | Type of Data Used | Legal Basis (under DPDP Act) |
|---|---|---|
| To create & manage your account | Personal, Technical | Contractual Necessity |
| To verify your identity (KYC) | Personal (ID Docs) | Legal Obligation (AML) |
| To process your payments | Financial, Personal | Contractual Necessity |
| To provide customer support | Personal, Usage | Legitimate Interest |
| To send marketing (with consent) | Personal (Email/Phone) | Consent |
| To improve our website | Technical, Usage | Legitimate Interest |
5. Data Sharing and Disclosure:
- We may share your data with payment processors, KYC verification services, legal authorities, and game providers, strictly adhering to the necessary legal and contractual obligations.
6. Data Security:
- We employ robust security measures such as SSL encryption, secure servers, and access controls to protect your data.
7. Data Retention:
- Your data will be retained for as long as your account is active and for a period thereafter as required by law.
8. Your Rights Under the DPDP Act (India):
- Right to access your data
- Right to correct your data
- Right to withdraw consent
9. Cookie Policy:
- We use cookies to enhance your experience. Please refer to our Cookie Policy for more information.
10. Contact Us:
- For any concerns or questions about this Privacy Policy, contact our Data Protection Officer via [DPO Email Address].
11. Changes to this Policy:
- We may update this Privacy Policy from time to time. We will notify you through appropriate means if there are significant changes.
Thank you for trusting Khelraja with your data. We are committed to ensuring its privacy and security. For more detailed information on specific topics, feel free to reach out to us.